Privacy Policy & Website Terms of Use

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Table of Contents

  • Who we are
  • What personal data we collect and why we collect it
    • Comments
    • Media
    • Contact forms
    • Cookies
    • Embedded content from other websites
  • Who we share your data with
  • Who can see my personal information
  • How long we retain your data
  • How we protect your data and what data breach procedures we have in place
  • What rights you have over your data
  • Terms of Use
  • Reviews
  • Website Disclaimer

Who we are

We are Styal Solutions Windows and Doors, owners of the styalwindows.co.uk website.

You can find more information about us on our contact page.

What personal data we collect and why we collect it

Comments

When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available on their website. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website or send images to us, you should avoid sending images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information submitted through the contact forms on our website is sent to our company by email.

We keep these submissions for customer service purposes. They are never used for marketing purposes or shared with third parties.

Cookies

Our site uses the following cookies:

  • Google Analytics cookies – set for monitoring and tracking visitor behaviour.
  • WordPress logged-in cookies – used to authenticate logged-in visitors and verify users.
  • Security & Limit Login Attempt cookies – used by website security software to protect logins.

How to turn cookies off

You can usually turn off cookies using your web browser. Click the Help menu in your browser for guidance, or follow the links below for information about specific browsers. Note that cookies may be essential for certain website functions, such as online services or account logins.

  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari
  • Cookie settings in Internet Explorer

More information:

Embedded content from other websites

Articles on this site may include embedded content, such as YouTube videos. Embedded content behaves the same as if you visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the content.

Who we share your data with

We don’t share your data in a way that reveals your personal information. Some data may be transferred to third-party services we use, like cloud-based services or payment processors, to provide better service and user experience.

Who can see your personal information?

If you are not a client, we do not hold or access any personal information about you, except:

  • IT & Computer System administrators
  • Website administrators
  • Service Providers, when needed to provide technical support

How long we retain your data

Data submitted via the website, email, or comments is retained until you request deletion. We use this data to recognize and approve your comments automatically.

Registered users’ personal information is stored in their profiles. You can view, edit, or delete this information at any time (except your username). Website administrators can also manage this data.

How we protect your data and what data breach procedures we have in place

We protect customer data using:

  • SSL/HTTPS encryption to secure user communications with the server.

In the event of a data breach, system administrators will review affected accounts and reset passwords if needed, informing users promptly.

What rights you have over your data

Clients, registered users, and commenters can request an exported copy of their pe